What it takes
What we need from you, and what you need to succeed.
Two lists. One is what you must have to be accepted as an agent. The other is what the programme expects of you every week once you are in.
To be accepted
- 18 or older, legally able to work as an independent contractor in your country.
- A smartphone, a tablet or, preferably, a good laptop; a reliable internet connection; and the ability to travel to a school for a meeting.
- Enough spoken fluency in the language the schools in your area use.
- A bank account in your own name for commission payments.
- Two references we can contact — ideally someone in education.
- No unspent conviction for fraud, dishonesty or an offence against a child. We may run a background check and will ask you to consent to one.
- You complete the training and pass the certification.
What the programme expects, every week
- At least three qualified school engagements, logged in your portfolio.
- One weekly report, filed by Monday noon.
- Every school you have signed onboarded to live within 21 days.
- Your schools' questions answered or escalated within one working day.
- Professional conduct at all times — you represent Softhra Group Limited to the school.
- Your certification kept current.
What ends your rights to a school
- You go inactive on it: 45 days of no contact and it may be reassigned, and from then only its new Account Manager earns on it; 90 days inactive and you can be removed from the programme.
- Three upheld complaints about your professionalism or service, from different schools, within a rolling 12 months — you forfeit the affected schools.
- A single serious complaint — fraud, a bribe, a safeguarding matter, a data breach — is immediate suspension pending investigation.
How it goes
You apply. Softhra Group Limited checks your application and references. Softhra Group Limited creates your agent record and you sign in to the agent portal, where you complete the training and pass the certification — then you are live and can be given schools. Reviewed by a person: being an agent is a claim on Softhra Group Limited's revenue, so the account is created by Softhra Group Limited, not by a signup form.