Questions

What future agents ask first.

What does an agent do?: You sign schools onto Schoolex Academic OS, help them start and look after them. For every school you sign, or that Softhra Group Limited assigns to you, you are its Account Manager — the named contact who trains and supports it — and you earn commission on what it pays for as long as you do: your normal rate on a school you signed, half of it on a school assigned to you.
Do I get a salary?: No. This is commission only. You earn a percentage of what your schools pay, every term they pay it, while you look after them. There is no retainer and no joining fee.
When do I get paid?: Monthly, by the tenth working day of the following month, once Softhra Group Limited has actually collected the school's payment and approved your commission. If refunds in a month come to more than you earned, that payout is zero and the difference is carried to the next one.
What is my commission rate?: Banded by how many active paying schools you keep, the way income-tax bands work: more schools, a higher blended rate each month. A school assigned to you, rather than signed by you, earns half your rate. The earnings page has the exact bands and a calculator that runs them on your own numbers.
Do the schools belong to me?: No. Schools are Softhra Group Limited's customers. You are the Account Manager — the named contact who earns on the account — for as long as you support it well. If you stop, the school is reassigned and the commission goes to whoever takes it over — at half their rate, since it is assigned to them — and you earn nothing further on it.
What if I sign a school and then get busy?: Tell Softhra Group Limited and arrange cover — a planned, notified break keeps your schools. But commission follows whoever is actually supporting the school: hand a school over for good, or just go quiet, and after 45 days it can be reassigned and the earnings go with it.
Can another agent take my school?: Only if you have gone inactive on it, or three separate complaints about your service have been upheld. Not otherwise — and there is a lead-registration step precisely so two agents are not chasing the same school.
Do I handle the school's money?: Never. Softhra Group Limited invoices and collects. If a school tries to pay you, you decline and tell Softhra Group Limited.
Can I sell all seven products?: Yes, once trained on them. Most agents start with one or two.
Can I build a team?: Yes — apply as a team lead, or ask to become one later. You earn an override on your team's sales, paid on top of theirs.
What does it cost me?: Nothing to join. You cover your own transport, your data and your device — a smartphone, a tablet or, preferably, a good laptop. Training and the sales materials are free.
Is my area exclusive?: No. Other agents may work the same area. Registering a school before you work it gives you a protected window on that school.
What if I have a dispute about my commission?: There is a defined process — you raise it in writing, Softhra Group Limited reviews the ledger with you, and unresolved matters go to a named reviewer who was not involved in the original decision.